Jacqueline Posted June 17, 2010 Group: Diamond Member Followers: 1 Topic Count: 191 Topics Per Day: 0.03 Content Count: 629 Content Per Day: 0.09 Reputation: 3 Days Won: 0 Joined: 03/19/2004 Status: Offline Birthday: 03/29/1970 Share Posted June 17, 2010 My neice has a Dell Inspiron B120 computer. It has a virus on it. I called and got a recovery disk from Dell. When I turn on the computer it allows in to login then goes to the screen savor. From there nothing. It just sits there and won't allow you to do anything. I've tried putting the disk in in hopes that it would run the disk. It doesn't.... it sounds like it's going to then stops.... Do anyone knows how to run the disk in a situation like this. I've tried calling Dell, but they charge to help and I can't afford it right now. Thank you for any help you can give. God's blessing toward each of you Jacqueline Link to comment Share on other sites More sharing options...
OneLight Posted June 17, 2010 Group: Royal Member Followers: 22 Topic Count: 1,294 Topics Per Day: 0.21 Content Count: 31,762 Content Per Day: 5.23 Reputation: 9,760 Days Won: 115 Joined: 09/14/2007 Status: Offline Share Posted June 17, 2010 My neice has a Dell Inspiron B120 computer. It has a virus on it. I called and got a recovery disk from Dell. When I turn on the computer it allows in to login then goes to the screen savor. From there nothing. It just sits there and won't allow you to do anything. I've tried putting the disk in in hopes that it would run the disk. It doesn't.... it sounds like it's going to then stops.... Do anyone knows how to run the disk in a situation like this. I've tried calling Dell, but they charge to help and I can't afford it right now. Thank you for any help you can give. God's blessing toward each of you Jacqueline Two things. First, the recovery disk has to be in the computer when you turn it on to work. It boots to the CD and then performs the recovery. Before I would use the recovery cd, I would use an anti-virus cd first, booting to the anti-virus application to clean the system. If you don't have one, then spend a little money and buy either Norton or McAfee ... both are great and reliable. I use Norton. Alan Link to comment Share on other sites More sharing options...
georgedrw81 Posted June 17, 2010 Group: Royal Member Followers: 0 Topic Count: 7 Topics Per Day: 0.00 Content Count: 1,823 Content Per Day: 0.33 Reputation: 36 Days Won: 2 Joined: 04/10/2009 Status: Offline Share Posted June 17, 2010 You try to go into safe mode and scan with a free anti-vrus available on the internet or download demo version to do your scanning. You also may also need to make disk format - all the data will be lost and then re-install from the recovery disk Blessings Link to comment Share on other sites More sharing options...
Isaiah 6:8 Posted June 17, 2010 Group: Royal Member Followers: 2 Topic Count: 426 Topics Per Day: 0.07 Content Count: 3,633 Content Per Day: 0.58 Reputation: 222 Days Won: 13 Joined: 03/23/2007 Status: Offline Birthday: 08/26/1978 Share Posted June 17, 2010 So yah all I can add, is this, if I was anywhere near you I would have a look at it and fix it for you! Link to comment Share on other sites More sharing options...
Shiloh62 Posted June 17, 2010 Group: Royal Member Followers: 1 Topic Count: 83 Topics Per Day: 0.01 Content Count: 1,683 Content Per Day: 0.30 Reputation: 51 Days Won: 1 Joined: 11/14/2008 Status: Offline Birthday: 02/14/1962 Share Posted June 17, 2010 My neice has a Dell Inspiron B120 computer. It has a virus on it. I called and got a recovery disk from Dell. When I turn on the computer it allows in to login then goes to the screen savor. From there nothing. It just sits there and won't allow you to do anything. I've tried putting the disk in in hopes that it would run the disk. It doesn't.... it sounds like it's going to then stops.... Do anyone knows how to run the disk in a situation like this. I've tried calling Dell, but they charge to help and I can't afford it right now. Thank you for any help you can give. God's blessing toward each of you Jacqueline I keep a sledgehammer handy be the side of my desk for just such things. Link to comment Share on other sites More sharing options...
Jacqueline Posted June 19, 2010 Group: Diamond Member Followers: 1 Topic Count: 191 Topics Per Day: 0.03 Content Count: 629 Content Per Day: 0.09 Reputation: 3 Days Won: 0 Joined: 03/19/2004 Status: Offline Birthday: 03/29/1970 Author Share Posted June 19, 2010 Thank all of you for your replies. I actually fixed it. I should say by the grace of God I fixed it. Today everything was going wrong so when I sat down to try once again to fix the computer I had already had enough of the foolishness of the day. I said God at least help me to fix christines computer.... let one thing go right today and wow.... I don't even remember how I did it.... but I pushed some button and the computer started scaning the drives and what not... found the trouble and told me to insert the disk I got from Dell... even when the sky seems to be fallen God gives you hope. Thank you once again. God's continue blessing toward each of you Jacqueline Link to comment Share on other sites More sharing options...
Isaiah 6:8 Posted June 19, 2010 Group: Royal Member Followers: 2 Topic Count: 426 Topics Per Day: 0.07 Content Count: 3,633 Content Per Day: 0.58 Reputation: 222 Days Won: 13 Joined: 03/23/2007 Status: Offline Birthday: 08/26/1978 Share Posted June 19, 2010 Amen! Link to comment Share on other sites More sharing options...
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