nebula Posted October 6, 2010 Group: Royal Member Followers: 10 Topic Count: 5,823 Topics Per Day: 0.76 Content Count: 45,870 Content Per Day: 5.95 Reputation: 1,897 Days Won: 83 Joined: 03/22/2003 Status: Offline Birthday: 11/19/1970 Share Posted October 6, 2010 I have an item in my computer that is quarantined. It was originally put there because we didn't know what it was. I just had a scan done that indicated it as a trojan. OK, so now how do I delete it? Link to comment Share on other sites More sharing options...
riel Posted October 6, 2010 Group: Advanced Member Followers: 0 Topic Count: 5 Topics Per Day: 0.00 Content Count: 179 Content Per Day: 0.03 Reputation: 9 Days Won: 0 Joined: 01/06/2009 Status: Offline Share Posted October 6, 2010 Hi, Maybe call the company who made your 'puter. It might need to go to repair to get it deleted. I guess a virus protection wouldn't be much use in your case if it was there when it was built. Link to comment Share on other sites More sharing options...
enoob57 Posted October 6, 2010 Group: Worthy Ministers Followers: 35 Topic Count: 100 Topics Per Day: 0.02 Content Count: 41,180 Content Per Day: 7.98 Reputation: 21,457 Days Won: 76 Joined: 03/13/2010 Status: Offline Birthday: 07/27/1957 Share Posted October 6, 2010 I have an item in my computer that is quarantined. It was originally put there because we didn't know what it was. I just had a scan done that indicated it as a trojan. OK, so now how do I delete it? What protection are you using? Most have preferences with their software in the process of removal.... I use McAfee and once identified they step by step its removal. Due to the nature of virus written code they very on removals. If generic protection then note the dated events and use restore point before this will place the program into sectors and tracks for rewriting by DOS. Link to comment Share on other sites More sharing options...
nebula Posted October 6, 2010 Group: Royal Member Followers: 10 Topic Count: 5,823 Topics Per Day: 0.76 Content Count: 45,870 Content Per Day: 5.95 Reputation: 1,897 Days Won: 83 Joined: 03/22/2003 Status: Offline Birthday: 11/19/1970 Author Share Posted October 6, 2010 Zone Alarm Link to comment Share on other sites More sharing options...
enoob57 Posted October 6, 2010 Group: Worthy Ministers Followers: 35 Topic Count: 100 Topics Per Day: 0.02 Content Count: 41,180 Content Per Day: 7.98 Reputation: 21,457 Days Won: 76 Joined: 03/13/2010 Status: Offline Birthday: 07/27/1957 Share Posted October 6, 2010 Zone Alarm CNET? if so pctools has free removal tool... haven't tried it and know nothing of it! http://www.pctools.com/spyware-doctor-antivirus/?ref=google&gclid=CLTg7IirvqQCFVNY2godnxwvyg Link to comment Share on other sites More sharing options...
nebula Posted October 6, 2010 Group: Royal Member Followers: 10 Topic Count: 5,823 Topics Per Day: 0.76 Content Count: 45,870 Content Per Day: 5.95 Reputation: 1,897 Days Won: 83 Joined: 03/22/2003 Status: Offline Birthday: 11/19/1970 Author Share Posted October 6, 2010 Zone Alarm http://videos.iyogi.net/antivirus/brands-we-support/zonealarm/how-to-remove-virus-from-quarantine-on-your-pc-using-zonealarm-extreme-security-2010-software.html Thanks - it worked! Link to comment Share on other sites More sharing options...
nebula Posted October 6, 2010 Group: Royal Member Followers: 10 Topic Count: 5,823 Topics Per Day: 0.76 Content Count: 45,870 Content Per Day: 5.95 Reputation: 1,897 Days Won: 83 Joined: 03/22/2003 Status: Offline Birthday: 11/19/1970 Author Share Posted October 6, 2010 CNET? if so pctools has free removal tool... haven't tried it and know nothing of it! http://www.pctools.com/spyware-doctor-antivirus/?ref=google&gclid=CLTg7IirvqQCFVNY2godnxwvyg Something to keep in mind when my Zone Alarm subscription runs out. Link to comment Share on other sites More sharing options...
Rick-Parker Posted October 6, 2010 Group: Royal Member Followers: 8 Topic Count: 200 Topics Per Day: 0.23 Content Count: 4,271 Content Per Day: 4.96 Reputation: 1,855 Days Won: 0 Joined: 12/17/2021 Status: Offline Birthday: 06/03/1955 Share Posted October 6, 2010 Microsoft has a good, free, anti-virus/spyware/malware protection program that integrates into windows. I don't use it because I have a subscription to McAfee, but I have installed it on some of my friends computers and it works well. you can find it here. Link to comment Share on other sites More sharing options...
Shiloh62 Posted October 6, 2010 Group: Royal Member Followers: 1 Topic Count: 83 Topics Per Day: 0.01 Content Count: 1,683 Content Per Day: 0.30 Reputation: 51 Days Won: 1 Joined: 11/14/2008 Status: Offline Birthday: 02/14/1962 Share Posted October 6, 2010 I have an item in my computer that is quarantined. It was originally put there because we didn't know what it was. I just had a scan done that indicated it as a trojan. OK, so now how do I delete it? See if there is a tab on there for history; if so, try clearing the history. Link to comment Share on other sites More sharing options...
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