Do we have a computer fixer on board?

[angels4u]

 

1.Status is not available for this device when Windows is running in Safe Mode.

PCI bus 4, device 0, function 0

 

2.driver date:06/03/2012

version:8.17.12.9619

 

3.no conflicts in the device list.

 

Audio:

 

1. Location 0 (Internal High Definition Audio Bus)

 

2.  11/02/2009

6.0.1.5789

 

3.high defenition audio

 

OK...so far so good...let me look at this for a second...

 

Thank you:)

[angels4u]

What I want to do next is a "cold boot"...because we need to see the status on the video card and confirm that it's listing the NVIDIA G 210, as well as getting the driver version (the one that was listed is for the default vga in windows.)

 

Shut the machine completely down, wait for a minute and let it try to boot normally...if it does boot, then re-check the Video card in device manager.

 

If it crashes into a blue screen, re boot, tap F8 and select the option that says something along the lines of "use settings that last worked" (can't remember the exact wording..sorry)

 

As I said...at this point I'm 99% sure that the video card has just completely quit....

it is  nvdia geforce G210 I don't really know the default vga,I don't see it in there right now..digital signer is microsoft windows compatabilty  how can I find the defailt driver?

[Mcgyver]

Correction here:

 

 

 

(the one that was listed is for the default vga in windows.)

 

I was mistaken...this is an updated NVIDIA driver...(sorry...)

 

Are you running in normal mode now?

[angels4u]

this is normal mode with great difficutlty ,it crashes ALL the time and it will gives 100 times  me the message that display driver  nvdia has succesfulyl recovered

[Mcgyver]

If the computer is stable right now...

 

Go to Start>Control Panel>Hardware and Sound

 

You should see an icon that says Realtek HD Audio Manager...click on it and open it up.

 

At the top you'll see between 4 and 6 tabs (normally 4 tabs)

 

Check in each tab one-by-one....you'll see (about top middle) a slider with a speaker icon to the right...make sure that none of the speaker icons have a little red "X" next to them. If they do, simply click on the speaker icon to un-mute it.

 

(Should be able to do that in safe mode also btw)

[Mcgyver]

this is normal mode with great difficutlty ,it crashes ALL the time and it will gives 100 times  me the message that display driver  nvdia has succesfulyl recovered

 

Yep...that confirms it...the video card has gone bad...I'm afraid you'll need to replace it, sorry!

[angels4u]

when i click on the bottom of the page on the desktop it says Mixer,in the device manager everything looks good,I wonder if mixer stands for a program I installed a long time ago (ez vinyl converter 2 (was a birthday present for my husband,we didn't use it for a long time,but it might still be installed? The prgram was called "mixmeister"

[Mcgyver]

I don't think that would have anything to do with it....

 

Did you go to the Realtek HD Audio Manager in the control panel and check the settings?

 

Also keep in mind that the video card problem might also be causing the problem with your sound....I wouldn't try uninstalling anything until that video card is replaced!

[angels4u]

There are a lot of programs in the sound device (about 6) realteck and nvdia.

 

Can you pls look at post 155 to give more information on which card I should buy? I wonder if I have to bring it in to get the card replaced or that I can do it?

 

Thank you!!!

[Mcgyver]

You can do it yourself...depends on how comfortable you are opening up and going inside your computer....

 

The two issues that you have are:

 

1. You need a low profile card

 

2. You need a card that won't overtax your power supply. 220 Watts is a relatively low power supply...and since your computer is a slimline configuration, you'll need someone who knows what they are doing to replace it.

 

If you want to replace the card yourself, then the card listed in post #155 would be the one that I'd order...even though a 300W supply is recommended...should still run the card in normal (non-graphics intensive i.e. gaming) use.

 

The other thing that you might want to think about doing is going to someplace like Staples Office Supply (if they have them in Canada) and finding out from one of their techs what it would run to replace your card.

 

The advantage of taking it to some sort of shop is that they will carry the warranty on the card and their work.

 

The disadvantage is that it's going to cost more.

 

I really don't know which way to point you, because I don't know how difficult it would be for you to open up the case, pull and replace the card, and load the appropriate drivers.