Nothing is impossible with God. There is nothing that he has done or could ever do that God cannot redeem. God loves him so much that he sent his only son to die in his place and pay the penalty for his sins through the sacrifice of himself. God rose him up on the third day and he now sits at God's right hand, interceding on our behalf. He has extended his grace of forgiveness to all who believe in him by faith in his son, Jesus. He did this while we were sinners to demonstrate how much he loves us and how much he desires for us to be in right relationship with him. If you ask God for help, he will answer because he says so in his word.
Matthew 7
8 For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened. 9 Or what man is there among you who, if his son asks for bread, will give him a stone? 10 Or if he asks for a fish, will he give him a serpent? 11 If you then, being evil, know how to give good gifts to your children, how much more will your Father who is in heaven give good things to those who ask Him!