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Posted

I tried to uninstall the updates I made for the video driver.........because whatever I downloaded made it worse..

Maybe the video driver is missing....oh dear..what did I do?

I don't think I have a restore point,I will go and check again..

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Posted

That has an on-board chipset for the video and finding a slim profile video card for it will not be cheap.  If it even has a video slot in it.  If it does, it is most likely a PCI-E slot.

 

It is sounding more to me like a HDD issue.  Perhaps the HDD is going south.  Or a bad power supply.  Those can cause all kinds of weird issues.  It's dropping drivers and that usually means something is corrupted.

 

Do you have the System recovery disks, or a System Recovery partition on the hard drive (HDD)?  If the thing is bricked now, about your only option is to do a system recovery on it, back to the way it came out of the box and see how it acts then. 

I was thinking about that option too..


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Posted

Will check first in safe mode for computer fix...


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Posted

Well...don't panic yet...there's a lot left to try before you have to re-load the system :)

 

One thing I would suggest, and that is backing up anything you don't want to lose to either a USB drive or a DVD...

 

Try system restore first, and if that doesn't work we still have options.


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Posted

windows 8

if it is a 64 bit.  had it for a week and love it


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Posted

I tried to uninstall the updates I made for the video driver.........because whatever I downloaded made it worse..

Maybe the video driver is missing....oh dear..what did I do?

I don't think I have a restore point,I will go and check again..

 

OK...no sweat...you probably removed the entire video driver or made it unusable...easy enough to re-install!

 

Also, as that is an HP product, it will have a partition on the HDD (if it's still factory loaded)...and we can use the HP recovery manager if necessary.


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Posted

Well...don't panic yet...there's a lot left to try before you have to re-load the system :)

 

One thing I would suggest, and that is backing up anything you don't want to lose to either a USB drive or a DVD...

 

Try system restore first, and if that doesn't work we still have options.

I  have my pictures already saved on a usb (did that a long time AGO|) and I can't even get into anything anymore..........I know there is a way for people to get into my computer,would you be able to do that?I'm on my husbands pc now....


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Posted

I'd prefer not to, simply because of the security issues involved with internet connections...that and we're not to that point by a long shot!

 

We'll try a couple of things in order:

 

1. System Restore

 

2. chkdsk /r

 

3. HP recovery manager as a last resort. :)


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Posted

I don't have restore point.

What is chkdsk/r?

 

Very strange but I am on my computer online in the safe mode with networking,I didn't know that such a thing is possible!


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Posted

 

I  have my pictures already saved on a usb (did that a long time AGO|) and I can't even get into anything anymore..........I know there is a way for people to get into my computer,would you be able to do that?I'm on my husbands pc now....

 

 

Usually you have to remove the HDD and hook it up to another machine as a slave and if the HDD is accessible, you can get files you want to save that way.  But your problem with the drivers can't really be fixed that way.  It is only useful to access files on the HDD.

 

Thanks for trying to help!!! So strange that I'm able to get online in the safe mode!!!

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