Common courtesy

[RGR]

I hope I didn't come off sounding too harsh. I didn't mean to.

Nope, no coming off harsh at all! You said something God has been trying to tell me, lol!

Sounds like there needs to be a Tip jar for the shoe salesmen! For schleping out this and that size, and putting the shoes back, etc. Hey, if starbucks can put a tip jar out for the workers who simply pull a spiget to get me coffee (I drink mine black, with no froo froo)... then why can't a shoe salesman who runs around getting me more and more shoes to try on?

Jenni

Jenni, it's not just shoes, lol! We only have two supervisors (myself and another person) and we basically have the store split in half between us! I have shoes, mens, home, and kids. She has all of women's, juniors, and jewelry. It is a very taxing job, lol!

PS: I think I might try Ted's idea of tossing a shoe at them!

[ted]

years? I don't know about years to master.

I kinda messed that one up (sorry, I have a huge cold and am on lots of weird medicines)

I should have said that it would take me years to master!

t.

[chicagoburbite]

I have shoes, mens, home, and kids.

Oh wow!! So you can throw pillows at the shoe offenders too???

[elkieDannsa' Air An Drochaid]

Heap coals of kindness!

[RGR]

I have shoes, mens, home, and kids.

Oh wow!! So you can throw pillows at the shoe offenders too???

[darkest_red]

Toss a shoe at the customers head for every time they leave one out. Eventually, they will make the connection.

Just kidding.

Great idea! I've only worked in retail once but I would've loved to throw something at some of our customers.

There was one woman who was having a huuuuuuuuge go at one of the girls because she couldn't find the lady's item (we were on a collection point). The girl had been checking every item on the collection point as she didn't know what the item was and the woman kept shouting at her saying "That isn't going to be it" and "That's too small" and then she demanded to see the manager and when he came she was shouting at him saying he should employ people who can do the job etc, she also called the girl some names that I wont repeat before demanding the address for head office. My boss (who is the greatest boss I could wish to have!) calmly said that he doesn't expect his staff to be abused like that and gave the woman the head office address and she eventually left. The girl who had been serving her was in tears by this point. I would've loved to have thrown something at her!

I have shoes, mens, home, and kids.

Oh wow!! So you can throw pillows at the shoe offenders too???

And kids.....wait....no...

[ted]

There was one woman who was having a huuuuuuuuge go at one of the girls because she couldn't find the lady's item (we were on a collection point). The girl had been checking every item on the collection point as she didn't know what the item was and the woman kept shouting at her saying "That isn't going to be it" and "That's too small" and then she demanded to see the manager and when he came she was shouting at him saying he should employ people who can do the job etc, she also called the girl some names that I wont repeat before demanding the address for head office. My boss (who is the greatest boss I could wish to have!) calmly said that he doesn't expect his staff to be abused like that and gave the woman the head office address and she eventually left. The girl who had been serving her was in tears by this point. I would've loved to have thrown something at her!

Aww.....I hate to see employees abused by obnoxious customers. It just irks me, y'know?

On the other hand, I hate to see the reverse, as well. Ain't nothing worse than plain out rude service simply because someone doesn't like their job or is having a bad day.

t.

[darkest_red]

There was one woman who was having a huuuuuuuuge go at one of the girls because she couldn't find the lady's item (we were on a collection point). The girl had been checking every item on the collection point as she didn't know what the item was and the woman kept shouting at her saying "That isn't going to be it" and "That's too small" and then she demanded to see the manager and when he came she was shouting at him saying he should employ people who can do the job etc, she also called the girl some names that I wont repeat before demanding the address for head office. My boss (who is the greatest boss I could wish to have!) calmly said that he doesn't expect his staff to be abused like that and gave the woman the head office address and she eventually left. The girl who had been serving her was in tears by this point. I would've loved to have thrown something at her!

Aww.....I hate to see employees abused by obnoxious customers. It just irks me, y'know?

On the other hand, I hate to see the reverse, as well. Ain't nothing worse than plain out rude service simply because someone doesn't like their job or is having a bad day. t.

I totally agree. There's been a few times when I've been totally ignored in shops even though I'm obviously the front of the queue and it annoys me so much!! It's especially bad for kids I think, it happened sooo many times when I was younger! The last time it happend (last year I think) a woman just totally ignored the queue (I hate it when people do that!) and when I did get served the guy at the till did apologise to me and said "Sorry, you were in front of her, weren't you?" so all was well!

I don't think any shop assistants have said anything rude to me, my GPs receptionist is notorious for it though!

[RGR]

Now one thing I do have the privilege of-if someone starts using "choice" words at one of our employees (or myself) I can ask them to leave!

One thing that we deal with is a lot of shoplifters; no kidding! They are very brazen, even to the point of walking into our shoe dpt. while we're busy, taking off their old shoes and putting on new ones. They then put their old ones in the box and walk on out the door! Dave (Icy_Phoenix here on Worthy), who helps me a lot w/ shoes on weekends, and I at one time last year were keeping a running total of empty boxes-we were on course to lose over $20K worth of shoes and we're not even that big of a store. After a while you come to recognize some of these people as trouble and I will follow them around the store if need be. Last year, two ole gals decided they would threaten me, and then a few months thereafter one shoplifter slammed our store manager into the glass door, so I've learned to keep my distance, lol! You can usually tell the ones who are causing trouble, too. Normal people don't have an objection if I'm over close to them straightening, but generally the problematic ones start in muttering between themselves about how "we're not gonna shop here. They treat us like a thief and all we're doing is shopping" and other sort of stuff.

I must admit, though, yesterday went a whole lot better. I was determined to keep a positive attitude and I did well through most of the day w/ no complaining to myself or anything. I did finally lose it last night after this couple came in (they had saw me straightening and stocking) tried on about 5 pairs of shoes, and left them smack dab in the middle of the floor and walked out! I had left our stocking cart over there close to them and I sorta figured at the least they could have put them back on the cart, but nope, smack dab in the middle of the floor, lol! I found something interesting-when I started complaining to myself and muttering, I felt physically worse than what I had before. I guess that positive attitude pays off!

Oh well, I guess I've rambled enough, lol!

[angels4u]

I huffed underneath my breath and went over, IN THEIR SIGHT, and straightened up the mess. No matter how many times I did it, they didn't get the message

You could have huffed and puffed them right out the store

Good I'm not shopping in your store, you be mad at me too !!!!!